Credit Card Policy

At Walkity Talk, we prioritize the security and safety of our customers' transactions. To ensure a secure shopping experience for all, we have implemented the following policy regarding credit card and debit card purchases:

Identification Requirement:

• For All Purchases: In order to protect our customers and prevent fraudulent transactions, we require valid identification to be provided for every credit card or debit card purchase made in-store or online.
• Accepted Forms of Identification: We accept government-issued photo identification such as driver's licenses, passports, or state ID cards. The name on the identification must match the name on the credit card or debit card being used for the transaction.
• Verification Process: Upon completing your purchase, you will receive a text message and an email with instructions to send a scanned copy or photo of your identification to shop@walkitytalk.com. This is necessary to complete the transaction and ensure the security of the payment.
• Online Purchases: For online purchases, customers will receive instructions via email or text message on how to securely submit their identification via email to shop@walkitytalk.com after the checkout process.

Why We Require Identification:

• Fraud Prevention: Requiring identification helps us protect our customers from unauthorized transactions and identity theft.
• Compliance: This policy ensures compliance with payment processing regulations and helps us maintain a secure payment environment.
• Customer Protection: By verifying the identity of the cardholder, we aim to prevent fraudulent charges and provide a safe shopping experience for all our customers.

Customer Cooperation:

• Cooperation Appreciated: We kindly ask our customers to promptly send their identification as instructed to shop@walkitytalk.com. Your cooperation helps us maintain a secure shopping environment for everyone.

Privacy and Data Security:

• Confidentiality: Any personal information collected during the verification process will be treated with utmost confidentiality and used solely for the purpose of validating the transaction.
• Data Security: We employ industry-standard security measures to safeguard the personal information provided by our customers.

Exceptions:

• Exceptions may be made in certain cases: In exceptional circumstances where sending identification via email or text message is not feasible, customers are encouraged to contact our customer support team to discuss alternative payment options.

Contact Us:

• If you have any questions or concerns regarding our Credit Card and Debit Card Purchase Policy, please don't hesitate to contact our customer support team. We are here to assist you.

Policy Updates:

• Updates to this Policy: We reserve the right to update or modify this policy at any time. Any changes will be communicated to our customers through our website or other appropriate channels.

By making a purchase at Walkity Talk, you agree to comply with our Credit Card and Debit Card Purchase Policy.

Thank you for choosing Walkity Talk for your shopping needs.